We are following government guidelines and are taking precautions. We kindly ask that you to reschedule your appointment if you have been in contact with covid -19, feeling unwell or displaying any covid -19 symptoms.
We want you to feel safe upon attending your appointment at Body Basics. All our therapist are Covid – 19 Certified.
- All our therapist wear face masks and visors for your safety.
- We request all our customers to attend their appointment with face mask.
- Antibacterial gels and handwash are available for clients and we ask that you sanitise or wash your hands upon arrival.
- All beddings and towels provided during your treatment are freshly washed.
- All tools are santised and sterlised according to manufactures guideance.
- Consumables are packed and stored individually for our regular clients.
- The salon is cleaned regularly after every client and a deep clean at end of the day. We will continue cleaning the salon to our usual high standard.
- We ensure our reception area gets cleaned regularly including our Ipads and credit card machine.
GIFT CERTIFICATES
Gift Certificates are available for an amount of your choice and some select treatments. Gift Certificates are valid for a period of twelve months from the date of purchase and are non-refundable.
COURSES
Purchase a course of six of the same treatment and receive 10% off. We are more than happy to advise you on a personal programme to suit your needs. This offer does not apply to treatments already sold as a series. Courses are non-refundable or transferable and are valid for one year from the date of purchase. *Some exclusions apply
CANCELLATION POLICY
We request that clients provide us with 24 hours notice prior to cancel or re-schedule an appointment to avoid paying a cancellation charge.
MOBILE PHONES
We respectfully request that all mobile phones be switched off during your visit.
PHOTOGRAPHY
We often take photographs of our work for training and marketing purposes (such as for social media channels or website use). If you prefer us not to use any photography that shows you, please inform your therapist.
CHILDREN
We respectfully request out of consideration for other clients that children are not brought into the salon. For Health & Safety reasons we are not permitted to allow children into the treatment rooms.